RETURN & EXCHANGE
We offer an exchange policy on our products. Please note that we do not accept returns or issue refunds. If you need to exchange an item, please contact us at +91 8979952424 within 24 hours for assistance.
However, we do offer a 1 time alteration on our products within 15 days of purchase of the product.
To start an alteration request, you can contact us at info@essentiacloset.com
To start an alteration request, you can contact us at info@essentiacloset.com
We’ll send you a shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an alteration will not be accepted.
Purchases made during sales are not eligible for any kind of exchange or alteration.
Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.
Please mention your name, address, number, email and order id on the parcel along with the size needed correctly.
The cost of return shipping to our office address in Meerut is at the customer's expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility ), as any returned items that is not received by Essential Closet will be treated as not returned. Essential Closet will not be responsible for any lost shipment.
Please mention your name, address, number, email and order id on the parcel along with the size needed correctly.
The cost of return shipping to our office address in Meerut is at the customer's expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility ), as any returned items that is not received by Essential Closet will be treated as not returned. Essential Closet will not be responsible for any lost shipment.
